Terms of Service

These terms govern your use of Fellowi. By creating an account or using the service you agree to them. Please read section 5 and section 11 in particular: they describe what AI-generated output is, and what we are and are not responsible for.

1. Who can use Fellowi

Fellowi is for adults aged 18 and over. Age is self-declared: you confirm it with a checkbox at sign-up and we do not verify it with a document. Declaring falsely is a breach of these terms and we will close the account if we learn of it.

One account per person. Do not create accounts to evade a suspension or a plan’s limits. You are responsible for the accuracy of your email address and for keeping access to it secure, because it is the only way into your account.

Fellowi carries adult content. You are responsible for whether using it is lawful where you are. We do not restrict access by country, and that is not a statement that the service is lawful everywhere.

2. What Fellowi is

Companions. AI characters for text conversation. They are fictional characters played by an AI, not real people, and not a medical, legal, financial, or crisis service. A companion will tell you honestly that it is an AI if you sincerely ask. See our AI Disclosure.

Photos in chat. Some companions can send photos during a conversation. Every such photo is AI-generated. It is never a photograph of a real person, and a companion will never claim otherwise.

Group chats. Available on higher plans, a conversation with more than one companion at once.

The lobby. A shared room where paying members talk to each other under a chosen nickname. Other members never see who you are. We do store the link between a lobby message and the account that posted it, so that a ban or an abuse investigation is possible; we do not expose it to other members.

Fellowi Images and Fellowi Video. Paid generation of still images and video clips from a text description, and for video optionally from an image you supply. Paid for in Fellowi Coins rather than by subscription.

The API. Programmatic access to image generation with a key you create in your account.

3. Plans, Fellowi Coins, and the Director allowance

A new account gets a free trial: a fixed number of days and a fixed number of messages, whichever runs out first, plus one photo. The trial starts with your first message, not at registration. Current figures are on the product page and in your account.

After the trial, continued conversation requires a paid plan. Plans differ in message and photo limits, the number of companions, and access to features such as group chats, creating your own companion, and the video allowance. “Unlimited” messages are subject to reasonable fair-use, safety, and anti-abuse limits. Current prices and limits are shown on the pricing page and in your account before you pay.

Fellowi Coins are a prepaid balance used to pay for image and video generation. Coins are a limited licence to use the service. They are not money, not legal tender, not a deposit, not an e-money product, cannot be exchanged for cash, and cannot be transferred to another account or person. Coins do not expire with the passage of time.

The Director video allowance is a number of clips per rolling 30 days. It covers the base combination only (the shortest duration at the base resolution on the fast model); anything longer, larger, or on a different model is paid in coins as usual. The allowance does not accumulate: unused clips do not roll into the next period. This is the one place where “coins do not expire” needs its neighbour stated - coins keep, the allowance does not, and generated files do not either (section 5).

4. Payment, renewal, withdrawal, and refunds

Subscriptions are billed through PayPal and renew automatically until cancelled. You can cancel any time from Settings → Billing. Cancelling stops the next renewal and you keep access for the period you already paid for.

Crypto payments. We also accept USDC. A crypto order is valid for a limited window shown at checkout and is matched by the exact amount sent, which is why the amount must be sent exactly as quoted. The rate we apply is a fixed internal rate, not a live market quote. Blockchain transfers are irreversible: there is no chargeback, and a payment sent late, on the wrong network, in the wrong token, or in the wrong amount may not be recoverable. If that happens, contact support and we will help where we technically can, but we cannot promise recovery.

Right of withdrawal. If you are a consumer in the EU or another jurisdiction granting one, you normally have 14 days to withdraw from a distance contract. For digital content supplied immediately, that right is lost once supply begins, provided you asked for immediate supply and acknowledged the loss. When you buy coins you are asked to do exactly that at checkout, so the right is lost as to coins actually spent. Unspent coins from a purchase made within the last 14 days can still be refunded - contact support. A first-purchase bonus is not separately refundable; withdrawing from the purchase removes the bonus with it.

We do not refund a partial or already-started subscription period outside that right.

Failed generations.If a generation you paid coins for fails, including when it is rejected by the generation provider’s own moderation, the coins are returned to your balance automatically. A video drawn from a plan allowance costs no coins, so nothing is returned in coins; the failed clip does not count against your allowance either. If an automatic refund does not appear, contact support and we will correct it.

5. AI-generated output

This section is the important one. Please read it before you spend anything.

Generation runs at third-party providers. We do not train or host the generation models. Your prompt, and any image you upload as a starting frame, are sent to those providers so they can produce the result. They are listed by name in our Privacy Policy.

Output is probabilistic, not deterministic. What comes back is produced by a statistical model working from your own wording plus random noise. The same prompt can produce a different result each time, and a result you liked may not be reproducible. We do not promise that output will match your request, be accurate, be of any particular quality, be anatomically or factually correct, or be fit for any purpose you have in mind.

We may modify your prompt automatically. If a first attempt fails for any reason, the image generator may retry once with an automatically softened version of your prompt. If that retry succeeds you receive an image produced from the modified wording, and the generation is charged at the normal price. Video does not do this.

There is no exclusivity. Another user writing a similar prompt may receive a materially similar result. Generating something does not reserve it to you.

What you may do with it. We claim no ownership of what you generate in the studio or through the API, and we place no restriction on commercial use: you may sell it, put it on a product, use it in client work, or publish it. We take no share and require no credit.

What we do not warrant.We do not warrant that you own copyright in generated output, that it is protectable at all, or that using it does not infringe someone else’s rights. In several countries a work produced purely by a machine without meaningful human authorship may not qualify for copyright protection. That is the state of the law, not our policy, and it is discussed openly in our article on the subject. Checking that a particular use is lawful is your responsibility (see section 7).

Photos sent by curated companions are different. Those are our content, licensed to you for personal use within the service. They are not yours to redistribute or resell.

Files do not last forever. Generated images and videos are stored for a limited retention period and are then deleted. We may shorten that period. Download anything you want to keep rather than relying on your generation history as an archive. Your permission to use what you generated is not affected by the file being deleted, or by your account being closed.

6. Safety and moderation

Two things are refused everywhere, without exception: sexual content involving minors or age-play, and content depicting non-consent. These are not settings, not unlocked by any plan, and not negotiable.

We would rather describe what actually happens than make a promise we cannot keep, so here is the mechanism, surface by surface:

• In chat, the limits above are built into the instructions the model follows, and a reply that breaches them is caught and regenerated.
• In the studio and the API, your prompt text passes an automated keyword screen before anything is sent onward. This is a filter, not a comprehensive review, and it works on wording.
• The generation provider applies its own moderation and may reject a request. When it does you are told and your coins are returned.
• Companions published by creators are reviewed before going public, by an automated classifier and by a person.
• The lobby uses automated filters that strip contact details and block a short list of terms.

What is not checked: nobody reviews the finished image or video, by hand or automatically. We have no capability to inspect image content, which is also why an image you upload as a starting frame for video is not examined either. Your private generations are not looked at by a person, and we do not reserve a right to look at them.

The consequence follows from all of the above and is stated plainly: automated screening of wording cannot guarantee what a model produces, and you may receive output you did not want and did not expect.

7. Your obligations

You agree not to:

• generate, or attempt to generate, anything in the two prohibited categories in section 6, or reword a request to get around the filters;
• generate sexual or intimate imagery of a real, identifiable person, or create deepfakes of one. If you publish synthetic media depicting a real person, disclosing that it is synthetic may be a legal obligation on you;
• upload an image as a starting frame unless it is of you, or you have the depicted person’s permission and the rights to use it;
• use output in a way that infringes someone else’s rights - a trademark, a person’s likeness, or another work;
• attempt to extract system instructions, bypass safety guardrails, or interfere with the service;
• use the service unlawfully, or resell access in breach of the paragraph below.

If you use the API, you are responsible for everything generated with your key, including by your own users. You must pass these obligations on to them, restrict your service to adults, and keep your key secret. A key is shown once and cannot be recovered; tell us immediately if one is exposed.

8. Content you publish, and reporting

If you publish a companion or post in the lobby, you are responsible for it. We may remove, unpublish, or suspend content that breaks these terms or our safety policy. Where we act against something you published, we will tell you the reason, and you can appeal by replying to that notice or writing to support@fellowi.com.

To report illegal content, a copyright infringement, or content depicting you without your consent, write to support@fellowi.com. You do not need an account to do this. Tell us where the content is and why it is unlawful, and we will assess it and act where required. Reports of intimate imagery published without consent are treated as urgent.

9. The creator programme and Fellowi Balance

On eligible plans you can create a companion and publish it, earning a share of activity it generates. Published personas are moderated as described in section 6.

Earnings accumulate as Fellowi Balance. Balance is a record of what you have earned; it is not money held for you, not a deposit, and not transferable. Payouts are not yet available: withdrawal requests are recorded, not paid. The rules that decide when activity qualifies, including anti-fraud checks, are ours to set and to change, and we may reverse credit that came from self-dealing or other manipulation.

The referral programme works on the same basis: rewards are discretionary, subject to anti-fraud checks, and reversible if the underlying activity turns out not to be genuine.

10. Availability, changes, suspension and termination

We do not promise the service will be uninterrupted or error-free. It depends on third-party providers who can fail, rate-limit us, or withdraw a model.

We may change the service, including which generation models, resolutions, durations and options are offered, and what a generation costs in coins. Coins you have already bought remain usable; we will not retroactively raise the coin price of a generation you have already paid for, but the price of future generations can change.

We may suspend or terminate an account that breaches these terms or our safety policy, or where we are required to. Except where the breach is severe or we are legally obliged to act immediately, we will tell you why and you may appeal. If we terminate your account other than for cause, we will refund unspent coins and the unused part of a paid period. If we terminate for cause, unspent coins may be forfeited. You can close your account yourself at any time from Settings.

11. Disclaimers and liability

Fellowi is provided “as is”. A companion can feel personal and attentive, but it is not a substitute for professional medical, mental-health, legal, or financial advice, and not a crisis or emergency service. If you are in crisis or may be a danger to yourself or others, contact your local emergency number or a crisis line right away.

As to generated output, and as described in section 5: the result is produced by a third-party statistical model from your own wording, and neither we nor anyone else can fully determine it in advance. We give no warranty as to what any generation produces, and we are not liable for the content of output you receive in chat, in an image, or in a video.

Nothing in these terms limits liability that cannot lawfully be limited. That includes death or personal injury caused by our negligence, fraud, wilful misconduct, gross negligence, and your mandatory rights as a consumer, which are unaffected by anything written here. It also includes money we simply owe you: unspent coins, a refund you are entitled to, and anything you paid for and did not receive. Those sit outside the cap below.

Subject to that, we are not liable for indirect or consequential loss, lost profits, lost business, or reputational harm, and our total liability for all other claims taken together is limited to the greater of (a) what you paid us in the 12 months before the claim arose, or (b) EUR 200.

12. General

If any part of these terms is found unenforceable, the rest continues to apply. We may transfer our rights and obligations under these terms, for example if the business is sold; you may not transfer yours, and your account, coins and Balance are personal to you. Neither of us is responsible for a failure caused by something genuinely beyond our control.

We may update these terms as the service changes. The revision date is shown at the bottom of this page. Where a change materially reduces your rights we will give notice in the product before it takes effect; continuing to use Fellowi after that means you accept the revised terms.

These terms, the Privacy Policy and the AI Disclosure are the whole agreement between us about the service.

13. Contact

Questions about these terms, a refund, a report, or an appeal: support@fellowi.com.